Introducing Human-Quality Virtual Agents
A 90-minute, demo-led walkthrough of Level AI's Human-Quality Virtual Agent platform and the closed-loop operating model that underpins it.
What You'll Learn
Unified Agent Operations
Running virtual agents and human agents in one system for seamless customer experiences
Smart Automation Use Cases
Identifying the right use cases to automate with virtual agents live
Measure & Improve
Measuring and improving automation without risking CSAT scores
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Trusted by Global CX Leaders
What You'll Learn
Unified Agent Operations
Running virtual agents and human agents in one system for seamless customer experiences
Smart Automation Use Cases
Identifying the right use cases to automate with virtual agents live
Measure & Improve
Measuring and improving automation without risking CSAT scores
Meet the Speakers
Learn from industry experts leading the charge in AI-powered customer experience
Ashish Nagar
Founder & CEO
Level AI
Aron Kurzinski
Head of Product
Level AI
Sumeet Khullar
VP of Engineering
Level AI
Ben Huber
Director, Business Performance Analytics
Topcon Positioning Systems
Corrine Flanagan
Senior Manager, Quality & Enablement
Smartsheet
Why Attend?
Get actionable insights you can implement immediately
Live Product Demo
See the Human-Quality Virtual Agent platform in action with real-world scenarios
Expert Q&A Session
Get your questions answered by the team building the future of CX automation
Implementation Playbook
Learn the closed-loop operating model that drives measurable results
ROI Framework
Understand how to measure and improve automation without risking satisfaction
Use Case Library
Discover proven automation use cases from leading CX teams
Exclusive Resources
Attendees receive access to templates, guides, and best practices
Event Agenda
A comprehensive 90-minute journey through the closed-loop operating model
Opening Keynote: The Relaunch & Why CX Systems Are Breaking
Set vision, establish fragmentation as the core problem, and explain why voice exposes it fastest
Foundation: Why a Unified Voice AI Stack Is Required
Introduce the 'why Level AI' thesis and the need for shared data, runtime, evaluation, and learning
The Impact: Why Getting This Right Has an Outsized Business Effect
Create urgency and introduce the closed-loop operating model
Customer Perspectives: What Changes When the Loop Is Real
Ground the vision in real outcomes from production deployments
DISCOVER: Finding the Right Voice Use Cases to Automate
Show VOC-driven, data-backed discovery of safe automation opportunities
DEPLOY: Turning Discovery into a Working Virtual Agent
Demonstrate rapid but governed agent deployment in a shared environment
OPERATE: Orchestrating the Live Customer Journey
Prove seamless runtime coordination between bot and human
MEASURE: Unified Quality & Performance Visibility
Show consistent evaluation across virtual and human agents
IMPROVE: Continuous Learning & Quality at Scale
Demonstrate the closed-loop learning system and automated quality enforcement
Wrap-Up: The Closed-Loop Model + Q&A
Reinforce the loop end-to-end and open audience Q&A
Ready to Transform Your CX?
Join us on February 26, 2026 for an exclusive look at the future of customer experience automation.